Comprehensive IT Support, 
​Anytime, Anywhere

Tailored IT ONE support for businesses relying on Microsoft and ManageEngine solutions.

✔︎ 24/7 Support   ✔︎ Multi-Vendor Support   ✔︎ On-Site Visits

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Facing IT Challenges That Slow You Down?!

We know managing IT systems can be tough...

Struggling with Limited Resources

Many businesses face resource constraints, whether it’s manpower, time, or budgets, which are stretched thin as IT demands grow. Managing your IT infrastructure shouldn’t leave your team overburdened or overwhelmed.

Managing Complex IT Ecosystems

Handling multi-vendor platforms like Microsoft and ManageEngine can be challenging. Integrating these diverse systems requires expertise to ensure seamless operation and avoid costly disruptions.

Increasing Cybersecurity Threats

Cybersecurity threats are evolving daily, requiring constant vigilance and proactive measures. Without round-the-clock monitoring, your business may be vulnerable to breaches that could compromise critical operations.

The Solution...

Alnafitha IT ONE Support provides expert 24/7 support, proactive monitoring, and flexible service plans to solve these challenges.

What You Get with Alnafitha IT ONE Support

24/7 Technical Expertise

Certified specialists resolve IT issues quickly and efficiently, ensuring uninterrupted operations at any time of the day or night.

Multi-Vendor Mastery

Get specialized support for Microsoft and ManageEngine, ensuring seamless operations across diverse IT environments with complete reliability.

Flexible Contract

Allocate support hours between technical incident resolution and value-added services like health checks, workshops, maintenance, and advisory.

Dedicated Technical Account Manager

Benefit from seamless onboarding and personalized guidance, maximizing support efficiency through a dedicated account manager.
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Our Customer Say It Best...

A Decade of Excellence
“Our partnership with Alnafitha spans nearly a decade, and they have consistently exceeded our expectations. Whether we require support or new solutions, their professional team is always there to guide us. We are thoroughly satisfied with their services and value our ongoing partnership.”
Mohamed A. Babusail
Mawhiba

Gratitude for Support

“I want to express my gratitude to the Alnafitha team for their efforts and support. Their reliability and dedication are invaluable to us.”
Faisal Al Shaharani
Tahakom

Efficiency with ManageEngine

“The Alnafitha team’s implementation of the ManageEngine Helpdesk has transformed our IT operations. Their expertise in configuring the system to our needs has resulted in faster ticket resolution times and improved user satisfaction. We couldn’t be happier with the results.”
Rayan Ali
United Cooperative Assurance
Outstanding Team Support
“The support provided by Mohamed Alganieny and the Alnafitha team was outstanding. Everything was handled perfectly, and their dedication made a significant difference in meeting our needs.”
Ali Alawadhi
Al Jomaih Holding Company
Timely and Valuable Solutions
“I would like to express my sincere gratitude to the team for their timely and valuable support. Their ability to deliver solutions on time has been remarkable.”
Khurram Nazeer
SASREF

Quick and Reliable Support

“Quick and reliable support is what we’ve always received from Alnafitha. Special thanks to Eng. Ahmed Fouad and the technical team for their exceptional assistance.”
Mohammed Almalki
Royal Commission for Jubail and Yanbu

Professionalism and Innovation

“Collaborating with the Alnafitha team has been a pleasure. Their professionalism, expertise, and responsiveness have been integral to the success of our project. Their innovative solutions and commitment to excellence are unparalleled. We highly recommend their services and look forward to many more years of partnership.”
Sultan Alsultan 
AlMosafer
Exceptional IT Collaboration
“It was a pleasure working with the Alnafitha team. Their dedication, skills, and professionalism are commendable. I highly recommend their services to anyone looking for exceptional IT support.”
Mohammed Bakhashwain
General Authority for AWQAF
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Flexible Plans for Every Need

Standard

Flat rate per hour for services
Flexible usage of services
Monthly reports for consumption
Best Choice

Unlimited

Unlimited incident tickets
Customized proactive services
Custom Managed Services 
​per hour

Managed Services

8/5 service operation model
24/7 Technical support 
Price based on managed environment sizing
Compare All Features
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Why Businesses Choose Alnafitha IT ONE Support

Proactive IT 
​Management

Stay ahead of disruptions with health checks and workshops.

Omni-Channel 
​Support

Access support via portal, email, or direct calls anytime.

Fast Issue 
​Resolutions

Industry-best SLAs minimize downtime.

Strategic Account Guidance

Technical Account Manager to guide technology road mapping

Trusted Expertise Working for You

Your IT deserves top-tier support. With certified experts specializing in Microsoft and ManageEngine solutions, you gain the peace of mind that your systems are in the best hands. Our industry-leading credentials mean faster resolutions, smarter strategies, and reliable performance every step of the way.

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